How can we help you?

How can we help you?

Popular FAQ'S

How do I find the size and dimensions of the product in centimetres?

To find the size and dimensions of our products in centimeters (cm), simply navigate to the individual product page you're interested in. You'll find detailed product information, including dimensions, conveniently listed below the price of the product. Our dimensions are provided in centimeters to ensure accuracy and clarity for our customers. If you have any further questions about the size or dimensions of a specific product, feel free to reach out to our customer support team. We're here to assist you and provide all the information you need to make informed purchasing decisions.

How do I contact customer services department?

If you need to get in touch with our customer service department, we're here to assist you promptly and efficiently. You can reach out to us via email atinfo@fwhomestores.co.uk. Alternatively, you can give us a call at03454 677276. Our dedicated team is available to address any inquiries, concerns, or feedback you may have regarding our products or services. We strive to provide excellent support to ensure your satisfaction with every aspect of your experience with us.

How do I book a virtual viewing?

Booking a virtual viewing with us is easy and convenient. To schedule your virtual viewing, please visit our website and navigate to the booking page using the provided link. Once there, you can select your preferred date and time slot for the viewing. Our virtual viewings are conducted via FaceTime or WhatsApp Video call for your convenience.

After you've chosen your desired time slot, simply confirm your booking, and we'll take care of the rest. At the scheduled time, one of our knowledgeable team members will reach out to you via the selected platform to conduct the virtual viewing. During the call, you'll have the opportunity to explore our products, ask questions, and receive personalised recommendations from the comfort of your own home.

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Bankbond T/A FW Homestores, Barnstaple, 2 Howard Avenue, EX32 8QA | Company No: 05275061 | VAT No: 851549119 | Terms & Conditions

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